thai le trong

Hochiminh, +84, Vietnam


Analyse, schedule & distribute task

Learn quickly & think logically


Human, work, risk management


Ton Duc Thang University

Information Technology (IT) , Information Technology (IT)

July 2008 - July 2008


IT Site Manager & SEA Service Management

Oxylane Group (Decathlon) , Vietnam, Indonesia, Cambodia

September 2011 - October 2011

- Manage daily works directly my sites: Vietnam, Cambodia and Indonesia. - Do service management for zone SEA (South East Asia), including India, Singapore, Bangladesh, Sri Lanka, Thailand, Cambodia, Indonesia, Vietnam. - Guarantee the security of production (DRP, AMD, re-start conditions) and manage quality (incidents and performances) conform to the service contracts. - Diagnose, create report for my sites and zone, analyse and decide on the implementation of pro-active action plans. - Accompany all business operations that occur in my scope (openings, commercial campaigns), adapting the IS and guaranteeing its availability within the allocated lead-times.

Site management
Service Management
Maintain system
IT Manager

Glassegg digital media , Hochiminh

December 2009 - August 2011

- Oversee the development and maintenance of the IT strategic plan; - Approve vendors used by the organization and monitors their financial condition; - Approve and monitor IT budgets including equipment and IT staffs, priorities, standards, procedures, licenses, and overall IT performance; - Coordinate priorities between the IT department and user departments; - Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. - Analyzing, troubleshooting, and resolving system (hardware, software) and networking issues to ensure system running with well performance; - Provide team leadership with IT staffs and direction in support of the production of Network system and collaboration environment; - Learn new technology, new product features and then write documentation to train to staffs

System management
Discover new technology, make training and apply
User support
IT Supervisor

AloVTC-M2M Investment , Vietnam, Australia

February 2009 - December 2009

- Manage IT staffs in HCM office and some stuff in Hanoi site relates IT issues. stralia. - Manage whole system in Vietnam in a part of other in Australia. - Negotiate, plan, deploy and maintain customers’ system. - Get surveys and customer's feedbacks from HelpDesk dept, IT staffs to solve troubles in weekly meeting minutes. - Make presentations and solution documents, write monthly meeting minutes report for Chief Engineer in Australia

System management
Deploy project
Build customer satisfaction & relationship
System Engineer

Omnitech JSC

June 2008 - February 2009

- Assist Project Manager in writing presentations, solution documents and technical proposals. - Support Sale department to make presentation and persuade customer about Company’s products and services in the meeting. - Design networking infrastructure combine application server services such as: Active Dicrectory, Web-Mail-File server services, Firewall and Call Center. - Write deploy planning details for Data – Voice (include VoIP) system by Microsoft Project. - Manage Active Directory, Web Server, Mail Server, VPN, ISA Firewall. - Setup and maintain Alcatel-Lucent Telephone System & Asterisk VoIP System. - Analyse log files to see problems, and find out recommend solutions. - Troubleshooting by Remote access for Customer’s system. - Other duties as assigned by Project Manager.

Deploy project
Maintain maintenance contract
Learn new technology

Workplace personality


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