profile

Thomas Huff

Experience

Director, Site Services - US Preclinical

Charles River Laboratories

January 2011 - September 2012

• Responsible for providing direction, support, and leadership of IT program and support services at all US preclinical sites resulting in continued uptime for complex scientific and core infrastructure at greater than negotiated SLA levels • P&L responsibility of ~5.5m OpEx plan across US non-clinical sites. Measured execution of US site plan budgets resulted in savings >10% vs plan in 2011 • Ensured internal and external customers are well served according to SLAs and dually aligned to both local and global IT priorities resulting in non disruptive go lives of various program initiatives across the US sites • Planed, organized, and controlled core IT activities as well as Business and IT programs at US sites resulting in smooth operations, measured increase in user satisfaction, and improved support and governance processes across US non-clinical sites

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Director, In-Life and Pathology Systems

Charles River Laboratories

August 2008 - April 2011

• While managing a talented staff of analysts and managers, implemented toxicology systems in a highly regulated environment, increasing internal labor utilization rates and meet client expectations amidst collapsing market conditions • Developed roadmap for procuring, developing, & deploying toxicology systems while remaining consistent with priorities of both business and other IT leaders to increase competitiveness moving Charles River to the market recognized #1 non-clinical CRO provider • Implemented core IT practices, including project management, portfolio management, information and process architecture thus ensuring smooth transitions through various program milestones • Developed and recommended departmental budget and authorized expenditures resulting in >13% favorable year end actual to plan in 2010

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Global Project Manager, IT Applications

Charles River Laboratories

June 2007 - August 2008

• Responsible for project management, design, implementation and support of global applications driving operational efficiencies and creating recognized market differentiating offerings across the non-clinical research market • Monitored, controlled, and managed project activities of business analysts and SMEs ensuring project schedule and business requirements were met accordingly to business objectives • Provided project status reports, including risk profile to stakeholders, project sponsors and executive management to aide in project execution • Developed change management communications and procedures for both system cutovers and organizational impacts ensuring smooth transition between project milestones and go live activities

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Network Engineer and Oracle Database Administrator

Charles River Laboratories - Preclinical Services Nevada

July 2004 - June 2007

• Led IT internal regulatory and client audits. Addressed audit responses to observations resulting in continued compliant IT operations • Administered, supported, and coordinated DML operations ensuring continued and enhanced functionality of Oracle based Laboratory Information Managements (LIMS) and data collection systems • Responsible for site-wide backups of business critical systems requiring near 24x7 uptime in accordance with SOPs ensuring no negative impact to revenue generating operations • Advised IT Director in matters of department technical direction and execution resulting in increased back office and network capacity, reporting process efficiencies and increased integrity of data collected in laboratory environment.

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Applications System Analyst and Programmer

Charles River Development

June 2004 - July 2005

• Managed programming projects using approved SDLC resulting in additional revenue streams for toxicology operations by way of reduced scientific interpretation efforts • Supported and maintained LAN and WAN infrastructure across multiple sites resulting in a year over year >99% uptime • Managed local and remote server environments, including logging and backups, across multiple sites resulting in a year over year >96% uptime • Provided Oracle database administration and support including clustered environments ensuring core data collection activities, representing ~80% of site revenue, were not negatively impacted • Led IT internal regulatory and client audits and addressed audit responses to observations resulting in the continued compliant operations of IT • Mentored both IT and Business staff interpretation of data from primary oracle databases as it applied to custom and vendor raw data reports from LIMS systems

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Lead IT Analyst

Booth Creek Ski Holdings

March 2004 - June 2004

• Provided support and technical guidance for 6 Ski resorts including on-site support for Northstar at Tahoe, Sierra-at-Tahoe, and Loon Mountain Ski Resort • Administered and configured resort management software solution for use by marketing, sales and accounting business units to ensure order to cash processes and sub-processes performed according to business requirements • Using formal UML, analyzed in-place systems & solutions (windows/unix, legacy packages, etc) resulting in the recommendation and introduction of alternative solutions to aide in the consolidation across the global IT landscape thus raising ROI of IT assets. • Analyzed various technology related requests from employees and translated them potential solution improvement opportunities for management review

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Information Technologist

Girl Scouts of the Sierra Cascade

March 2003 - August 2003

• Advised Director regarding the technology needs of 9 Northern California counties resulting in introduction of value add services including B2C website to capture orders and requests • Managed and supported all core IT services including DHCP, DNS, AD and MSSQL/Access databases • Supported all IT operations for users from 9 counties including user account management, access control, and networked file systems continued business operations

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Information Systems Coordinator

Parent Education Network

March 2003 - March 2004

• Responsible for the needs, cost analysis and implementation of IT related solutions for 3 locations requiring near 24x7 uptime in a HIPAA regulated environment • Negotiated project plans, work schedule and expected quality of service with IT vendors resulting in project bidding under budget and implementions ahead of schedule • Managed and assigned workload to IT staff in according to priorities mandated by management resulting in various internal IT projects ahead of schedule • Redesigned of network and database landscape to comply with HIPAA requirements as recommended by external auditor • Managed and supported all core IT services including AD, DHCP, DNS, ISA, Exchange Mail with OWA and MSSQL databases. • Authored organizational wide IT Acceptable Use Policy resulting in increased IT asset productivity in concert with Sr. management direction to all employees and volunteers

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IS Technician

Mills Distributing

June 2002 - August 2002

• Created and documented standardized workstation and laptop build for organization wide employee use •Established physical and logical network security across headquarters and subsidiaries enabling staff and customers role based network access control • Tested and diagrammed all network connectivity across 9 plants resulting in full use of all multi-protocol networked assets • Key team member involved in Exchange 5.5 to 2000 migration resulting in continued uptime for employees • Supported IT operations for users across corporation, including subsidiaries requiring overnight operations.

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CAT-ASVAB IT Technician

US Department of Defense

June 2001 - August 2001

• Built aptitude testing systems according to approved design standards as issued by Department of Defense officials enabling aptitude profiles for incoming military personnel • Tested and verified results of internal testing programs ensuring programmatically generated results datasets within acceptable limits • Planned and developed intranet web presence alongside a small team of developers resulting in the replacement of legacy intranet solutions

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UFHS IT Support

California State University, Chico

September 2000 - September 2001

• Provided field technical service to university staff and students across office and computing lab environments • Tested and recommended third party tools pertaining to NT domain, Novell client, and MS Exchange administration duties

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IT Technician

Ryburn Information Systems

November 1997 - August 2000

• Leveraging both Windows and Unix administration skills, performed hardware and server support for clients across organic and conventional produce supply and distribution operations. • Provided field technical service to clients ensuring revenue generating, time-to-market sensitive operations continued as expected • Participated in remote office build out and configuration of core Cisco infrastructure enabling the top-line growth via growth of additional sales staff

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Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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