profile

Tovarich Pizor

Skills

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Education

Lewis & Clark College

Communications , Communications

June 1997 - June 1997

Monta Vista High School

June 1993 - June 1993

Experience

Field Engineer

TVN Entertainment , Burbank, CA

December 2008 - January 2012

• Maintained the health of a network of over 300 IBM X-series servers to ensure accurate and timely content delivery to TVN’s affiliates. • Troubleshot and maintained satellite receivers and Cisco firewalls in the field. • Configured hardware for onsite plug-and-play connectivity to affiliate equipment. • Provided phone and email support for affiliate issues and hardware installation

Network Troubleshooting
ex: Gardening
ex: PHP
Director/Co-Creator

Desoto Institute of Problemology , Hollywood, CA

April 2007 - January 2012

• Developed an ongoing, original web comedy series, “Problems with the Professor” (http://www.problemology.org). • Conceived story concepts and directed, shot, and co-edited 54 episodes to date. • Managed online distribution and promotion. • Managed DVD authoring for competition and festival submissions.

Directing
Editing
Online Promotion
Affiliate Marketing Supervisor

TVN Entertainment , Sherman Oaks, CA

April 2002 - December 2008

• Develop strategies, systems, and best practices to support the marketing objectives of TVN and its distribution affiliates • Write and design a wide variety of marketing and promotional materials, including direct mail campaigns, ad slicks, e-mail blasts, sales kits, web banners, on-hold messaging, and point-of-sale sheets. • Led the development of TVN’s customizable barker video system, which now generates over $1.5 million in annual revenue. • Manage music content for the company’s industry-leading Karaoke Channel, devising and administering procedures for transcoding and branding. • Designed training programs for content providers on how to efficiently create and package their marketing assets. • Supported corporate re-branding efforts. • Acted as webmaster for corporate website. • Report to the Vice President, Marketing.

Photoshop
Create Promo Materials
Technical Problem Solving
US Site Editor

Vitaminic.com , San Francisco, CA

January 2001 - April 2002

• Created and managed all U.S. editorial content for a multinational music promotion and distribution site, offering digital music tracks from independent and major labels such as BMG, EMI, Sony, and Universal. • Wrote daily news articles, special features, newsletters, and other content to promote the company’s artists and music tracks. • Coordinated with major record labels to develop promotional and marketing materials. • Worked closely with the company’s international editors to translate and repurpose overseas content in multiple languages for use on the U.S. site. • Reviewed user-generated content for compliance with legal and editorial standards. • Developed and managed graphics and branding for the company’s U.S. website.

Content Creation
Community Management
Online Editor, MacAddict.com (now Mac|Life)

Future Network USA , San Francsico, CA

November 1999 - December 2000

• Launched and edited the online sister edition of North America’s leading Apple-focused computing magazine. • Wrote and edited daily news and features, including a Week in Review column with key articles and news stories. • Managed staff and freelance writers to develop feature articles and product reviews. • Created the Opinions section, setting editorial direction and writing op-ed pieces. • Led cross-promotional efforts for the MacAddict Network, an ad-revenue-sharing association of leading Mac-related websites. • Partnered with backend developer to design new sections and features for the site. • Attended trade shows to provide coverage of Mac-related events and product launches. • Developed, scripted, and shot “The Mac-o-Phile Hunter,” a streaming video series highlighting Mac user participation in leading trade shows. • Contributed features and reviews to the MacAddict print magazine and other Imagine publications, including MaximumLinux, MaximumPC, and Digital Foto.

Content Creation
Content Editing
Community Management
Technical Support Representative

Stream Global service Inc , Portland, OR

March 1999 - October 1999

• Provided second-tier technical support for clients, including a major national internet service provider and a leading online banking service. • Resolved connection, configuration, and other issues for PC and Macintosh users. • Trained newly hired first- and second-tier support representatives.

Customer Support
Training
Junior Web Developer

Inherent, Inc. , Portland, OR

December 1997 - February 1999

• Created customizable, template-based brochure websites for clients, including law offices and financial services companies. • Developed new site templates and features. • Interviewed and trained web developer candidates and new hires.

Client Site Editing
Template Creation
Technical Support Representative

Now Software , Portland, OR

May 1997 - November 1997

• Supported the company’s contact/calendar management and PDA synchronization software, providing phone- and internet-based support for both PC and Macintosh users. • Tracked call center performance statistics. • Trained and supervised newly hired technical support representatives.

Customer Support
Statistics
Training

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

Relocate

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