profile

Yandara Rodriguez-Jacob

Skills

Computer Skills

Organization

Problem Soliving

About

Self-motivated, organized and task oriented with great work ethic. Patient, clam and works well under pressure. Comprehensive computer skills in Apple and PC applications. Works well in a team, willing to take direction or initiative, high customer service proficiency. Excellent language skills in English and moderate in Portuguese and Spanish. United States and Brazil citizen. http://www.linkedin.com/pub/yandara-rodriguez-jacob/47/764/5a8

Education

CSU Monterey Bay -Monterey, CA

Business Entrepreneurship & IT , Business Entrepreneurship & IT

May 2011 - May 2011

Cantwell SHM -Montebello, CA

June 2006 - June 2006

Experience

Social Media & Web Content Manager

The Ginger People , Remote

March 2011 - January 2012

-Managed website content with programs Magento and Coda for two international brands -Strategized and created content for social media portals Facebook and Twitter -Wrote and published public newsletters to consumer audiences

Social Media & Marketing Management
ex: Gardening
Web Content
E-Commerce - Internship

Mazda Raceway Laguna Seca , Monterey, CA

April 2010 - December 2010

-Photographed, edited, and posted new merchandise photos on e-commerce store. -Packaged and shipped all web orders during events to help the small sales staff concentrate on other business needs.

Website Maintenance
Sales Fulfillment
ex: PHP
EyeCare Advisor

LensCrafters , Monterey, CA

March 2009 - March 2011

-Facilitated preliminary exams for the optometrist. -Helped customers find suiting frames, educated customers on lens materials, and completing insurance forms if applicable. -Organized files and ordered supplies for the doctor's office.

Customer Service
Administration
ex: PHP
Specialist

Apple , Glendale, CA

June 2008 - December 2008

-Helped customers find the best product that fit their needs, educating customers throughout the process. -Found solutions for customer concerns - constantly learning new things about the products and customers.

Customer Service
ex: Gardening
ex: PHP
Barista

Starbucks , Sand City, CA

February 2006 - May 2007

-Maintained customer connections to meet the needs of each individual, prepared drinks to specifications. -Inventory projects & tip distributor- cash handling.

Customer Service
Stock & Tips Management
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

Relocate

Copyright © 2020 Kinzaa.com. All rights reserved