Self-motivated, organized and task oriented with great work ethic. Patient, clam and works well under pressure. Comprehensive computer skills in Apple and PC applications. Works well in a team, willing to take direction or initiative, high customer service proficiency.
Excellent language skills in English and moderate in Portuguese and Spanish. United States and Brazil citizen.
CSU Monterey Bay -Monterey, CA
Business Entrepreneurship & IT , Business Entrepreneurship & IT
May 2011 - May 2011
Cantwell SHM -Montebello, CA
June 2006 - June 2006
Social Media & Web Content Manager
The Ginger People , Remote
March 2011 - January 2012
-Managed website content with programs Magento and Coda for two international brands
-Strategized and created content for social media portals Facebook and Twitter
-Wrote and published public newsletters to consumer audiences
Social Media & Marketing Management
E-Commerce - Internship
Mazda Raceway Laguna Seca , Monterey, CA
April 2010 - December 2010
-Photographed, edited, and posted new merchandise photos on e-commerce store.
-Packaged and shipped all web orders during events to help the small sales staff concentrate on other business needs.
LensCrafters , Monterey, CA
March 2009 - March 2011
-Facilitated preliminary exams for the optometrist.
-Helped customers find suiting frames, educated customers on lens materials, and completing insurance forms if applicable.
-Organized files and ordered supplies for the doctor's office.
Apple , Glendale, CA
June 2008 - December 2008
-Helped customers find the best product that fit their needs, educating customers throughout the process.
-Found solutions for customer concerns - constantly learning new things about the products and customers.
Starbucks , Sand City, CA
February 2006 - May 2007
-Maintained customer connections to meet the needs of each individual, prepared drinks to specifications.
-Inventory projects & tip distributor- cash handling.